General
YOUR CREDIT CARD STATEMENT WILL BE BILLED BY FIRST HOLISTIC WELLNESS LLC.
THIS SITE AND ALL INFORMATION, CONTENT, MATERIALS, PRODUCTS, AND SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THIS SITE ARE PROVIDED BY FIRST HOLISTIC WELLNESS LLC ON AN “AS IS” AND “AS AVAILABLE” BASIS, UNLESS OTHERWISE SPECIFIED IN WRITING. THE COMPANY RESERVES THE RIGHT TO AMEND OR REMOVE ANY POLICIES AT ANYTIME WITHOUT NOTICE. FIRST HOLISTIC WELLNESS LLC MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS SITE OR THE INFORMATION, CONTENT, MATERIALS, PRODUCTS, OR SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THIS SITE, UNLESS OTHERWISE SPECIFIED IN WRITING. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS SITE IS AT YOUR SOLE RISK. ALL INFORMATION, CONTENT, MATERIALS, PRODUCTS, AND SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU IS FOR INFORMATIONAL OR EDUCATIONAL PURPOSES ONLY AND DOES NOT SUBSTITUTE PROFESSIONAL MEDICAL ADVICE OR CONSULTATIONS WITH HEALTHCARE PROFESSIONALS. PLEASE CONSULT THE APPROPRIATE MEDICAL PROVIDERS FOR ANY HEALTHCARE ADVICE OR MEDICAL DECISIONS.
TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, FIRST HOLISTIC WELLNESS LLC DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. FIRST HOLISTIC WELLNESS LLC DOES NOT WARRANT THAT THIS SITE, INFORMATION, CONTENT, MATERIALS, PRODUCTS, OR SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THIS SITE. THEIR SERVERS. OR E-MAIL SENT FROM FIRST HOLISTIC WELLNESS LLC ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. FIRST HOLISTIC WELLNESS LLC WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE OR FROM ANY INFORMATION, CONTENT, MATERIALS, PRODUCTS, OR SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THIS SITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES, UNLESS OTHERWISE SPECIFIED IN WRITING. CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.
Responsible Use And Disclaimer
CUSTOMER AGREES THAT ANY PRODUCTS PURCHASED THROUGH THIS WEBSITE OR OTHERWISE OBTAINED PROVIDED BY FIRST HOLISTIC WELLNESS LLC WILL BE USED AS DESCRIBED ON THE PACKAGING AND IN A RESPONSIBLE MANNER. PRODUCTS SHOULD BE TAKEN WITH WATER ONLY. YOU ALSO AGREE THAT YOU ARE FIT TO USE PRODUCTS FROM THIS WEBSITE AND DO NOT HAVE ANY HEALTH ISSUES, INCLUDING HIGH BLOOD PRESSURE, HEART ISSUES, OR SEIZURES. EVEN THOUGH OUR PRODUCTS WORK FOR MANY CUSTOMERS, SOME CUSTOMERS MAY HAVE A NEGATIVE REACTION OR NO BENEFIT FROM USING THE PRODUCT. YOU AGREE THAT FIRST HOLISTIC WELLNESS LLC MAKES NO CLAIMS ABOUT THE EFFECTIVENESS OF ANY AND ALL PRODUCTS PROVIDED AND THAT THERE IS A UNLIKELY CHANCE THAT THE PRODUCTS MAY NOT WORK OR CAUSE A NEGATIVE REACTION.
WHILE WE WORK TO ENSURE THAT PRODUCT INFORMATION IS CORRECT, ON OCCASION MANUFACTURERS MAY ALTER THEIR INGREDIENT LISTS. ACTUAL PRODUCT PACKAGING AND MATERIALS MAY CONTAIN MORE AND/OR DIFFERENT INFORMATION THAN THAT SHOWN ON OUR WEBSITE. WE RECOMMEND THAT YOU DO NOT SOLELY RELY ON THE INFORMATION PRESENTED AND THAT YOU ALWAYS READ LABELS, WARNINGS, AND DIRECTIONS BEFORE USING OR CONSUMING A PRODUCT. PRODUCTS, STATEMENTS AND DESCRIPTIONS RELATED TO THE PRODUCTS, AND OUR BLOG POSTS HAVE NOT BEEN EVALUATED BY THE FOOD AND DRUG ADMINISTRATION. PRODUCTS SOLD HERE ARE NOT INTENDED TO DIAGNOSE, TREAT, CURE, OR PREVENT ANY DISEASE. FIRST HOLISTIC WELLNESS LLC IS NOT THE MANUFACTURER OF ANY OF THE PRODUCTS SOLD ON THIS WEBSITE AND ASSUMES NO LIABILITY FOR INACCURACIES OR MISSTATEMENTS ABOUT OR RELATED TO SUCH PRODUCTS.
Payment Authorization
BY PLACING AN ORDER THROUGH THIS WEBSITE, YOU AGREE THAT YOU ARE AUTHORIZED TO MAKE A PAYMENT USING THE PREFERRED PAYMENT METHOD AND THAT NO UNAUTHORIZED INDIVIDUAL IS PLACING THE ORDER IN A FRAUDULENT MANNER. IN THE EVENT OF AN UNAUTHORIZED TRANSACTION, YOU AGREE TO CONTACT FIRST HOLISTIC WELLNESS LLC AT [email protected] IN A TIMELY MANNER TO RESOLVE THE ISSUE AS SOON AS POSSIBLE.
Return Policy
IF YOU ARE NOT ENTIRELY SATISFIED WITH YOUR PURCHASE, YOU HAVE 30 DAYS FROM THE SHIPPING DATE TO RETURN AN ITEM FOR A REFUND. THE 30-DAY POLICY DOES NOT APPLY TO ORTHO MOLECULAR AND LIFE EXTENSION PRODUCTS. THEREFORE, REFUND REQUESTS FOR THESE PRODUCTS ARE UP TO THE DISCRETION OF FIRST HOLISTIC WELLNESS LLC. TO BE ELIGIBLE FOR A RETURN, YOUR ITEM MUST BE UNUSED, UNOPENED, AND IN GOOD CONDITION, UNLESS THE PRODUCT IS DAMAGED. UPON RECEIPT, WE WILL REVIEW YOUR ITEMS AND NOTIFY YOU OF THE STATUS OF YOUR RETURN. YOU WILL BE RESPONSIBLE FOR ALL RELATED SHIPPING COSTS. FOR DAMAGED OR DEFECTIVE PRODUCTS, CUSTOMERS MUST CONTACT THE COMPANY TO EITHER RECEIVE A REFUND OR NEW PRODUCT, WHICH IS UP TO THE DISCRETION OF FIRST HOLISTIC WELLNESS.
FOR INQUIRIES OR TO START THE RETURN PROCESS, PLEASE CONTACT US AT:
THE RETURN ADDRESS FOR APPROVED RETURNS IS:
815 N. HOMESTEAD BLVD
UNIT 443
HOMESTEAD, FL 33030
801-477-4012
Abuse, Circumvention And Non-compliance
REFUNDS OR RESHIPMENTS MAY BE LIMITED, MODIFIED, OR DENIED IF IT IS DETERMINED THAT A CUSTOMER IS ACTING DECEPTIVELY, ABUSING ANY OF OUR POLICIES, OR FAILING TO COMPLY WITH OUR POLICIES OR REQUESTS. FIRST HOLISTIC WELLNESS RESERVES THE RIGHT TO BAN ANY CUSTOMER FOR ENGAGING IN SUCH BEHAVIOR.
ITEMS ARE INTENDED FOR RETAIL USE. CUSTOMERS ARE NOT PERMITTED TO RESALE ITEMS ON THEIR OWN WEBSITE OR THIRD-PARTY WEBSITE. FIRST HOLISTIC WELLNESS LLC RESERVES THE RIGHT TO DETERMINE WHETHER CUSTOMERS ARE PURCHASING ITEMS WITH THE INTENT OF RESELLING THEM.
REFUNDS AND/OR CANCELLATIONS AS A RESULT OF NONCOMPLIANCE OF ANY OF THESE POLICIES MAY BE SUBJECT UP TO A 50 PERCENT FEE OF THE TOTAL AMOUNT OF THE ORDER TO COVER EXPENSES CAUSED BY THE TRANSACTION, SUCH AS MERCHANT PROCESSING FEES AND LABOR.
Reshipments For Certain Packages
Customers have 30 days from the delivery date to request a reshipment for packages that are shown as successfully delivered on the carrier’s website. Customers are required to contact First Holistic Wellness first for any and all issues with their delivery. For undelivered package claims beyond 30 days for successfully delivered packages pursuant to the carrier’s tracking information, First Holistic reserves the right to refuse to reship the package without a refund. This policy does not apply to packages that have not been successfully delivered based on the package’s tracking information or otherwise cannot be tracked based on the tracking information.
Customers are responsible for covering all reshipping and product costs for items that are shipped to the incorrect address due to customer error.